Privacy Policy

Webix Solutions | Last Updated: July 4, 2026

Webix Solutions (“we,” “our,” or “us”) is a full-service digital agency based in Pakistan. We are committed to protecting the privacy of every visitor and client who interacts with our website, webixsolutions.com (the “Website”), or uses our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide:
This may include your name, email address, phone number, WhatsApp number, company name, website URL, project requirements, and other details submitted through our contact forms, quote requests, WhatsApp, email, or consultation bookings.

Billing Information:
We may collect business details and payment-related information required to issue invoices and process payments for our services. We do not store credit or debit card numbers on our servers. Payments, where applicable, are handled through secure third-party payment providers.

Automatically Collected Data:
When you visit our Website, we may collect technical information such as your IP address, browser type, device information, pages visited, time spent on the Website, referral source, and general usage behavior through cookies and analytics tools.

Client Project Data:
For service delivery, clients may share content, login credentials, media files, website access, advertising account details, analytics data, brand assets, and other business information. This data is used strictly for delivering agreed services.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, quote requests, and consultation bookings

• Prepare proposals and communicate about projects

• Deliver our services, including web design and development, e-commerce development, mobile app development, SEO, social media marketing, paid advertising management, graphic design, video editing, CRM development, and Google Business Profile / Maps listing management

• Manage Google Ads, Meta Ads, SEO campaigns, website projects, and reporting

• Send invoices, process payments, and maintain business records

• Improve our Website, services, marketing, and user experience

• Send occasional updates, offers, or newsletters where you have opted in

• Comply with legal, regulatory, and business obligations under applicable laws

You may unsubscribe from marketing communications at any time.

3. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to improve user experience, understand visitor behavior, measure campaign performance, and support relevant advertising.

These technologies may include tools such as Google Analytics and advertising pixels, including the Meta Pixel, where applicable.

You can control or disable cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We only share information in limited circumstances, including:

Service Providers:
We may share necessary information with trusted third-party tools and platforms used to deliver our services, such as hosting providers, email services, analytics platforms, payment processors, advertising platforms, project management tools, and website support tools.

Our Team:
Authorized team members, contractors, or service partners may access information only when required to complete your project. Access is limited and handled with confidentiality.

Legal Requirements:
We may disclose information if required by law, court order, government authority, or to protect our business, Website, users, or legal rights.

5. Data Security

We apply reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include restricted access to client data, secure credential handling, careful data management, and the use of reputable platforms and service providers.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal, business, and project information only for as long as necessary to deliver our services, maintain business records, provide support, meet legal requirements, and fulfill contractual obligations.

Client project files, credentials, and related data may be retained during the engagement and for a reasonable period afterward for support purposes, unless deletion is requested and no legal or contractual reason requires retention.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal or contractual obligations

• Opt out of marketing communications at any time

• Ask questions about how your information is collected, used, or stored

To exercise any of these rights, you can contact us using the details provided at the end of this Privacy Policy.

8. International Clients

Webix Solutions serves clients in Pakistan and internationally, including the UAE, Canada, and other regions.

If you contact us from outside Pakistan, you understand that your information may be processed in Pakistan and through trusted third-party platforms used for communication, project delivery, hosting, analytics, advertising, payments, and reporting.

By using our Website or services, you agree to this processing in accordance with this Privacy Policy.

9. Third-Party Links

Our Website may contain links to third-party websites, portfolios, social media platforms, tools, or external resources.

Webix Solutions is not responsible for the privacy practices, content, or policies of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

10. Children’s Privacy

Our Website and services are intended for businesses and individuals aged 18 or older.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, tools, business practices, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes are posted means you accept the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Company: Webix Solutions
Website: https://webixsolutions.com
Email: info@webixsolutions.com
Phone: +92 322 9472354